Dispatch Division

Information on Contacting the Police

 

Contacting the Police

 

Q:  How can I contact an officer or leave a message for him or her?

A:  You may e-mail any of our officers from the list of addresses on this website.   Additionally, you may call the police department at 530-542-6100 and ask to leave a message for the officer. 

 

Q:  What qualifies as “an emergency” for making a call to 911?
A:  An emergency is an incident which requires an IMMEDIATE police response.  For example:   

 

• Where there is danger to life • Where there is a risk of serious injury • Where a crime is in progress or about to happen • Where an offender is still at the scene or has just left

 

If you are a witness to an incident, then you may need to describe those involved, or explain in detail what actually happened. Pay attention to people's height, build, hair color and length, and in particular their clothes. Write down what you saw or describe the people involved.

If the incident involves violence, you should not intervene unless you are confident you can do so safely – instead, call the police immediately.

If you see a crime or offence being committed report it - or ask someone else to report it while you continue to watch what happens. Don't just assume someone else will have already reported it.  If the incident does not need to be reported via the 911 system you should call 542-6100.

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